Contact Us
Facilities Management

Hard facilities management services

When it comes to running an efficient workplace, hard FM services are non-negotiable. At Virtual Services Group, we deliver a reliable, expert service to ensure that your buildings, systems and infrastructure operate at peak performance.

With an outsourced partner, you’re safe in the knowledge that you can focus on core business operations knowing that any technical tasks or physical aspects of your workspace are taken care of. Whether that means maintaining your electrical systems or ensuring the safety of your heating and air conditioning, we handle the essentials so you can focus on your business.

VIRTUALFM-services-facilities-management

Tailored hard FM services for your business

We pride ourselves on delivering a wide range of services that ensure a safe, compliant and functional workplace for your employees and your customers. Our team of experts is equipped with the industry knowledge to keep your property in top condition, including everything from minor repairs to extensive maintenance tasks.

With key success metrics to track, such as energy efficiency and cost savings, Virtual Services Group can help our clients evaluate the effectiveness of hard services and how these can impact your organisations.

Construction refurbishment

Whether you’re refreshing a tired office space or undertaking a full refurbishment, we offer comprehensive construction services to support the long-term success of your building. Our team can manage everything from decorating and tiling to joinery and glazing, ensuring your building remains in optimal condition.

Property maintenance

Regular property maintenance is key to helping your building run efficiently and safely. No matter your industry or location, both small and large facilities will benefit from hard services to address property maintenance, including HVAC, air conditioning maintenance and roof repairs.

PPE Equipment

Sector-specific hard FM services

Hard FM services are essential for maintaining statutory compliance and ensuring the safety of building occupants. Tailored to specific industries and business needs, Virtual Services Group delivers these services responsibly and efficiently, keeping clients’ premises safe and compliant at all times.

From healthcare and hospitality environments that require outstanding safety and welfare standards at all times, to commercial and retail premises that need consistent security and cleaning services to keep any building running smoothly, we have experience in delivering hard FM services across a broad number of industries.

Outsourced facilities management offers valuable strategic insights into key areas such as energy use, building security and overall facility efficiency. By maintaining a well-structured facilities management plan, businesses can create a more comfortable and productive work environment, allowing them to focus on core operations while ensuring safety and compliance.

Why choose Virtual Services Group?

1

Fully qualified technicians

Our team of engineers and technicians are fully qualified and trained to the highest standards to ensure fully compliant service delivery, prioritising the safety and welfare of your employees and clients at all times.

2

Industry and regulatory compliance

We ensure all our facilities management services, be those hard FM or soft FM tasks, comply with the latest legal requirements, giving you peace of mind that your facility is fully compliant with health, safety and welfare laws.

3

Proactive maintenance

At Virtual Services Group, we don’t just fix problems – we prevent them. Whilst reactive maintenance is an unavoidable part of managing a building and running a business, our planned maintenance programmes aim to reduce the risk of breakdowns and prioritise compliant service delivery.

4

24/7 support and availability

Like our soft services management, we provide hard FM on a 24/7 schedule to ensure uninterrupted maintenance and delivery. With your own facilities manager to communicate with, our facilities management services will administer hard services to keep your business facilities running smoothly.

Streamlined facilities management: how it works

To create a comprehensive building maintenance plan, we start with an initial consultation to understand your current facilities management setup and specific needs. This helps us develop a bespoke solution tailored to your business.

From there, we craft a custom management plan detailing key milestones, costs, metrics and any necessary repairs or upgrades. If additional services like cleaning or customer support are needed, we’ll include expert recommendations.
Our qualified team will then execute the required tasks, whether as a one-time project or part of an ongoing schedule, ensuring your facilities remain efficient, safe and fully operational.

With continuous support, we monitor performance and provide ongoing improvements to meet and exceed compliance or regulatory requirements.

Your questions, answered

What is hard FM?

Hard FM services refer to the management of a building’s physical systems and infrastructure, including management of electrical maintenance, plumbing, fire safety and construction. These services ensure a secure facility that prioritises both employees and clients alike.

What is the difference between hard FM and soft FM?

Hard and soft FM are the two categories of facilities management that are crucial to maintaining operational excellence for companies across numerous industries.

Whilst hard facilities management services refer to more technical tasks that include the infrastructure and technical elements of buildings, soft facilities management refers to non-technical tasks, such as cleaning and customer service.

Are your technicians qualified to carry out specialist services?

Yes, our team of technicians is fully qualified to deliver a number of both hard and soft services across multiple facilities, buildings and industries. We ensure we retain full compliance and up-to-date qualifications with necessary regulatory bodies, providing only the best level of service to prioritise the health, safety and welfare of our clients.

Get in touch for hard FM support

Are you ready to get started with reliable hard facilities management services built around your business and your goals? Contact Virtual Services Group today to discuss your requirements and request a facilities management package that’s tailored to you.

Contact us

Download our brochure Download
Get in touch Contact us